Hello Stephanie,Thanks for contacting Starbucks. I was very sorry to hear about the quality of the beverage that you received. I appreciate you taking the time to bring this matter to our attention.Providing quality beverages to our customers is of the highest priority at Starbucks. I will be following up with the management team responsible for the store in order to address the issue properly.
As a customer service gesture, I have arranged for some beverage coupons to be sent to you. You should receive them soon.
Thanks again for contacting us and giving us the opportunity to address this matter. If you have any other questions or concerns, please contact us at http://www.starbucks.com/customer/ or call 1-800-235-2883 to speak directly with a Customer Relations representative.
Sincerely,
Marian L.
Customer Relations Representative
Starbucks Coffee Company
February 11, 2007...11:41 am
Free Starbucks for me
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4 Comments
February 11, 2007 at 1:15 pm
I think I would use the coupons towards beans or coffee mugs–just in case they’re coded ‘I complained about your sorry ass. Spit in my latte, please.’
February 11, 2007 at 10:20 pm
“Providing quality beverages to our customers is of the highest priority at Starbucks.”
hahahahahaha!
February 12, 2007 at 9:47 am
Too bad the coupons will just be for free drinks.
February 12, 2007 at 11:03 am
Yeah and they’ll know how I have them. I think I’ll use them in Johnstown.
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